Postage
All in-stock items are packaged and shipped within 24 hours Monday to Saturday. A custom make will obviously take longer. Postage is determined by your choice and location, but is specified upon checkout.
Within the UK I use the Hermes courier service to ensure a successful delivery alongside value for money and good customer service. Outside of UK I use Royal Mail. Here is a rough delivery guide:
- UK – standard delivery takes 2-4 working days
- Europe – standard delivery takes 4-7 days
- Rest of the World – from 5 days
Because I believe in total honesty, my delivery costs are as follows:
- UK – £3.80 or free with a spend of £50
- Europe – £4.95 or free with a spend of £80
- Rest of the World – £8.95 or free with a spend of £80
- Local to PE21 0LG – free collection, email to make arrangements
Please note that I cannot be held liable for items taking longer or going missing in the post. Obviously if this happens contact me and I will do all I can to rectify the problem.
If you require your items to be sent with a Next Day service, please contact me for an invoice.
Packaging
All items are carefully wrapped in pretty paper and presented in a personally selected organza bag. This is dispatched in a padded jiffy pack to keep your jewellery safe.
Gift Wrapping
This is now available on all products and includes the above, plus the organza bag is presented in a recycled Kraft style box of suitable size. The box is beautifully presented, tied in twine, and finished with a blank gift tag for you to complete before giving your gift. The images are an example only, packaging will differ season to season.
I am happy to include a handwritten personalised note, if you wish to send the gift directly to its recipient. Be sure to add your message in the ‘Order Notes‘ section of the checkout, and put their information in the Shipping Address section.
Reducing | Reusing | Recycling
Not only am I keen to help the world by saving the bees, but I generally try to be as green as I can be. I am conscious of reducing my waste within my business by reusing and recycling whatever I can.
Your parcel will arrive in a used (but still usable!) jiffy pack. It may be a bit crumpled and have an old label on it! But why use these things once only to toss them into the bin? Please do open it carefully and use it again!
The same goes for the tissue paper wrapped around your jewellery to protect it, and the organza bag it’s in. You can help too by using them again!